Age of Consent to Purchase
Without exception, DECOVA'S E-STORE does not
knowingly sell e-cigarette products, nor accessories to persons under the
age of 18.
DECOVA'S E-STORE ships via USPS within 24hrs
following order processing. Customers can expect receipt within 3 business
days after order is placed. In rare instances, it may take a bit longer.
However, this is not usually the case.
DECOVA'S E-STORE carefully inspects all products
and packagaing upon receipt from manufacturer and again before shipping to
our valued customers. Therefore, we cannot be liable for products received
in less than usable condition. It's the responsibility of the purchaser to
inspect all packages upon receipt from your carrier and, if damage is
present, follow-up with the carrier. If filing a claim becomes necessary, we
strongly suggest customers make themselves aware of the procedure, timeframe
for reporting, and any other information which may aid them in recovery of
DECOVA'S E-STORE does not process returns, or
exchanges. For the safety and well being of current and future customers, we
do not resell any consumable item that has left our store.
If product is defective see our refund policy.
DECOVA'S E-STORE offers refunds on products
which prove defective only. For reasons of health and overall well being, we
cannot refund monies on products that have been opened, or otherwise used,
or accessed in any way.
Customers who need to return a defective product must
contact DECOVA'S E-STORE via email and include full details of product
failure. This is to ensure it is not operator error which is often the case
in new, or lesser experienced users.
If refund is necessary, instructions will be provided.
Refunds are processed within 5 business days of receipt. However, depending
upon your bank, or credit card company, refunds may not show up until the
next billing cycle.
Refunds can only be transacted using the customer's
initial means of purchase. This is for the safety of ourselves as well as
our customers. There will be no exceptions!
DECOVA'S E-STORE takes no responsibility for information
attained via links on this site, or actions taken by consumers who read the
information presented upon following the link. Links are provided as a
courtesy only and is not a validation, nor confirmation of any content,
suggestions, claims, or any other matter of speaking, or doing found
We strongly suggest consumers do their own research and
under no circumstance rely on anyone else to do that for them.
DECOVA'S E-STORE takes no responsibility and cannot be
held liable for any and all instances, circumstances, and/or situations, nor
effects thereof that may occur during, or following the use of any product
and/or accessory sold on this site. It is the consumer's responsibility to
read and follow the directions carefully and as given, as well as to consult
a physician prior to use if health conditions, or other matters are of
We strongly suggest that everyone use this product
responsibly and with care, and further suggest that users who are not
familiar with e-cigarettes, or have little, or no experience actually
smoking an e-cigarette, be extra cautious by taking in small amounts of
nicotine and lesser quantities per smoking session. Inhale short, slow puffs
and allow adequate time to see what the effects have on an individual basis.
Never go by the effects, or non-effects seen, or heard of by use of others.
Everyone is different.